Zoylo Mobile Application

A complete design of Zoylo Application, focusing on design trends with great user experience.

Overview

ZOYLO is a revolutionary online healthcare platform that connects users to the entire spectrum of healthcare services creating a resourceful ecosystem of service providers. Dedicated to extend the horizons of healthcare facilities and services beyond regional limitations and make it accessible to all under one roof, we stand as a synonym for healthcare digitalization.

Launch

Zoylo APP- The Best Healthcare App

Awarded “The Best Healthcare App – 2016”, we have presented India’s first hybrid map- based app which is multi-featured and is compatible across multiple platforms. Its trend setting UX and highly intuitive features offer great user experience making it the most preferred healthcare app on anyone’s device. Poised to touch new heights in the coming days, Zoylo is all set to work towards a healthier tomorrow.

Research & Analysis

Users are broadly classified as Service Providers and Service Recipients. Service providers - doctors of various types, diagnostics service providers etc. who charge the recipients. Service recipients - users like patients, surfers, window shoppers, buyers and can even be service providers who pay for the service.

End to end solution connecting doctors, patients and e-commerce of health care domain. Connects the entire health care ecosystem entities. It will be a global product with launch in India followed by other countries.


User research focuses on understanding user behaviors, needs and motivations through Expert Review, Field Studies, User Personas, observation techniques, task analysis, and other feedback methodologies.

User scenarios

As a User want to find a doctor/lab as per the needs. To get cured or relief from the health problem, to keep track of health history. They need a platform where user will keep records.

User Want this features from Application
  • Booking management
  • Practice management
  • Patient Management
  • Calendar and appointment management
  • Prescription management
  • E-Bill and invoice management
  • End to end e-Commerce offerings to include all medical products
  • Product catalogue presentation
  • Order management
  • Finance and Payment gateway
Personas

With common scenario’s in place, we were able to define detailed personas, using their vast data pool. The personas looked something like this:

Doctor Persona
Patient Persona
Objectives

Shrisha Pandey is having severe cough and cold for the past few days and while at work today her temperature started increasing slowly. She is planning to visit a good doctor near her house. She heard about Zoylo and wanted to use it for finding a doctor matching her preferences. She downloaded the app from Google Play Store.

  • To find a doctor/lab as per the needs
  • To get cured or relief from the health problem
  • To keep track of health history
  • To reach out patients and create awareness about the services offered by him.
  • To Provide effective consultation to patient's satisfaction.
  • To know about the overall health records of the patient and keep in touch during the treatment and after.
  • To manage patient appointments.
  • To know the overall status and performance of the practice.
  • To provide a positive patient experience through out their journey.
  • Promotion and support of professional development and engagement.
  • Develop specialities and services
  • Improve outcomes, create more satisfied patients and better value

Wireframing & Prototyping

With the proper planning, we were able to confidently move into creating wireframes for the app. We took the decision to focus more on the functionality and structure of the app, opting for low-fidelity wireframes with very little detail. Ultimately, we could add design elements in later, what was important for our users, was that the product (above all) was clear and simple.

Smart low-fidelity wireframes
User testing

We tested our application with real user to use this application. To review how well it functions from a nonbiased and unfamiliar perspective. We recruit some real user like medical representative and senior manager from medical pharma domain and focused groups that are willing to explore different features and functionalities.

  1. Log in with credential
  2. Explore the Application
  3. Change Location
  4. Search Suggestions
  5. Search Results
  6. Filter and Sort Overlay
  7. View Service Provider Profile
  8. View Service Provider Profile - Services Offered
  9. Service Provider Profile - Review and Ratings
  10. View Doctor's Availability
  11. Book Appointment
  12. Appointment Confirmation

Prototyping & template

Zoylo Mobile Application
Zoylo Dashboard
Date November, 2016
Type Mobile Application, Web application
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